Features

 

• Sales app

  • Lead management

    • Meeting setup

  • Digital Application Form

    • IMD Collection

    • Integration with 10+ third-party APIs

    • E-KYC -Online validation of Aadhaar, PAN, Voter ID, Electricity bills. Auto generation of KYC report with percentage match 

    • Co-Applicant / Guarantor - add multiple co-applicants, guarantor - follow the same KYC process for everyone

    • Non-Individuals - Capture non-individuals

    • Udyam aadhaar capture

    • Bank statement / GST / ITR analysis

    • Property details and pictures including geo-location

    • Document Upload

    • Watermarking for OSV compliance

  • Performance management

    • App Dashboard

    • Performance Tracking

 

• Credit app

  • Make changes to application form in the field - add co-applicant / swap applicants

  • PD Audio recording

  • Bureau hit through API

  • Assets detail

  • Banking details - statement analysis

  • Obligation details and monthly expenditure

  • Pending Documents

  • Capture reference

  • Photo / Video / Geo locations capturing of  home and shop, applicant /co-applicant

  • Income assessment based on 50+ templates for non-income proof customers

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• LOS

  • Application form review - validation by central ops team before approving the login

  • Dedupe check based on multiple parameters. Dedupe works on internal, external and LMS.

  • BRE - auto check for Go / NoGo and also rule based pricing

  • Timestamp of every touchpoint - TAT management

  • Vendor management - Technical / legal vendor web based login for report upload

  • Deviation management

  • Sanctioning

  • Sanctioning/recommendation authority based on approval matrix based on parameters, product and loan amount

  • OTC/PDD/LOD management

  • Disbursement maker / checker

  • Handling of part-payment, full payment, tranches, broken period calculations

  • Auto posting of pre-defined charges

  • Query management - real time coordination with the field team

  • System auto generation of CIBIL post 90 days

  • Cancellation with rebook functionality

  • Complete removal of email based approvals

  • Communication on each stage - auto triggering of email to internal stakeholders and customers

  • Custom forms

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• LMS

  • NPA Management

    • Asset Classification

      • Once an NPA, will remain an NPA till the time it is regularized i.e. if 3 installments are pending and then 1 is paid post NPA - it does not change the asset classification

      • Bucketing requirements - SMA-0, SMA-1, SMA-2, Substandard-I, Substandard-II, Doubtful-I, Doubtful-II, Doubtful-III, Writeoff

      • DPD posting on daily basis

      • Asset classification based on ageing and not on DPD only

    • Interest accrual

      • Post NPA, interest accrual should be posted in suspended interested account which is a memo account

      • Post regularization, the same needs to be auto moved to Interest Accrual account

    • Provisioning

      • Provisioning norms for LAP are different from MFI

      • SynoFin does automatic posting of provision entries

    • Linked Loans

      • Asset classification should be by customer and not by loan

      • If one customer turns NPA then all its loan should be marked NPA 

  • Repayment management

    • Ability to manage Pre-EMI in case of tranche disbursements

    • Ability to generate repayment schedule as Actual / 365 but calculate EMI as per 30/360 calculations

    • NACH and PDC management

      • Detailed entry of PDC and SPDC

      • Handling of presentation process along with accounting for  in-process transactions

      • Managing of bounces

    • Split repayment from multiple co-applicants - multi-NACH

    • Holding EMI presentation

    • BBPS integrations

  • Charges management

    • Accrual accounting for loan but cash based accounting for charges - charges hit the ledger only when they are paid by the customer

    • IMD management - initial accounting against application and then auto movement of IMD against loan account on successful loan disbursement

    • Auto posting of bounce charges on receipt bounce

    • Auto computation of charges on foreclosure

    • Auto computation and posting of charges

    • Granular control on receipt allocation regarding which charge / receivable to knock-off

  • Collateral management

    • Collateral dedupe

    • CERSAI reporting

    • LTV

    • Top up loan on the same collateral

  • Rescheduling

    • Part payment - change in EMI amount or change in Tenor both supported

    • Rich rescheduling capabilities - Installment change, part payment, rate change, tenure change, due date change, moratorium

  • Restructuring management

  • Tranche disbursement

    • Only interest or principal+interest configurations

  • Advance EMI management

    • 3 different modes of advance EMI

  • Knock-offs 

    • Auto knock-off through excess money

    • Receivable to payable knock-off

    • Receivable to receivable knock-off - useful in loan cancellation

  • Reversals

    • Knockoff

  • Accounting

    • Separate interest and principal accounting

    • IndAS accounting compliant

    • GST Invoicing

    • IRR computations

    • PSL details management

    • Handling of accounting asset classification wise

  • System Generated Documents

    • Statement of Account

    • Welcome letter

    • Foreclosure letter

    • NOC (with blocking/unblocking)

    • Rescheduling letter

    • Received LOD

  • Insurance management

    • LAP is often lent with an insurance cover for the loan amount

  • EOD/EOM Management

    • Daily interest accrual

    • Daily LPI accrual

    • Daily DPD posting

    • Daily asset classification change

    • Installment billing

    • Monthly provisioning and provisioning reversal

    • Knockoff